Pulau Outfitters (PT SUP BALI) provide warranties for our Bali Bags product line (Waterproof Dry Bags, Waterproof Backpacks, & Waterproof Phone Pouches) against defects in materials and workmanship for 2 years from the date of retail purchase. PT SUP BALI reserves the right to inspect, repair, and/or replace any warranted product at their discretion. This warranty does not cover consequential loss or damage to items stored inside our Bali Bags. This warranty does not cover misuse of our products or wear and tear, including improper or incomplete seal and product usage outside of recommended conditions. If you have a warranty issue, please contact us immediately and include: date of purchase, proof of purchase, and photos of issue.